Terms of Service

Last updated: November 14, 2026.

These terms cover the ConvertPeach website and desktop app. By using them, you agree to these terms. Questions and support requests go to support@convertpeach.com.

1. Browser tools and desktop purchases

Browser tools are free and process files on your device. The desktop app is a separate digital purchase costing $20 USD once, plus applicable taxes shown at checkout. There is no recurring subscription. Review the supported formats and system requirements before purchasing.

2. License and permitted use

A purchase grants a non-exclusive, non-transferable license for your own use on up to three computers, including your own personal or commercial work. Do not share or resell license keys, sublicense the app, or redistribute the paid application. Third-party components remain subject to their own licenses. Your purchase includes all future updates and major upgrades released for ConvertPeach Desktop, with no additional upgrade fee. This does not guarantee specific new features or release dates.

3. Payment and delivery

Our payment provider processes payment as the merchant of record and delivers the license. After payment is verified, sign in using your purchase email to recover your key and download the installers from the dashboard. Keep your email account, sign-in codes and license key secure.

4. Activation, engines and offline use

Initial activation and downloading required conversion engines need internet access. Activated devices can reuse installed engines and convert offline without a mandatory online license refresh. Internet is required for explicit license checks, deactivation, and downloading missing engines or installers. Deactivate an old device before moving its activation where possible. Contact support if a lost device prevents activation.

5. Refunds and exchanges

Digital purchases are final once license or download access is provided. We do not offer discretionary refunds or exchanges, except where a refund is required by applicable law or our payment provider's Buyer Terms. This policy does not limit mandatory consumer rights. For delivery or technical problems, contact support@convertpeach.com with your purchase details.

Refunded or revoked licenses are no longer authorized for continued use. Refunds and disputes can block online activation and customer downloads; permanently offline copies may not immediately receive a revocation.

6. Your files and responsibilities

You retain ownership of your files. Process only content you are entitled to use, comply with applicable law and third-party rights, and do not misuse or disrupt the service. Conversion files remain on your device. Keep backups and review outputs before relying on them; conversion can change quality, metadata, layout or other file characteristics.

7. Availability and limitations

The service and conversion results are provided as available, subject to mandatory rights and protections under applicable law. Features and supported formats can change, and uninterrupted or error-free operation is not guaranteed. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

8. Privacy, changes and contact

Our Privacy Policy explains account, purchase and file-processing information. We may update these terms as the product changes and will publish the revised date here. All ConvertPeach support, purchase, privacy and account inquiries should be sent to support@convertpeach.com.