Privacy Policy

Last updated: November 5, 2026.

This policy describes how ConvertPeach handles information on convertpeach.com and in the ConvertPeach desktop app. For questions or requests, contact support@convertpeach.com.

1. Your conversion files

Browser conversions run on your device. Desktop conversions also run locally, using built-in or downloaded engines. We do not upload your conversion files to our servers or third parties for processing. Temporary results remain in browser memory or local app storage; exported files are saved to the location you choose. Keep your own backups.

2. Desktop connections and offline use

Initial license activation sends your license key and a randomly generated installation identifier to our license service and payment provider. Explicit license checks and deactivation also contact those services. We do not use a hardware fingerprint. The app stores activation information locally so it can work offline. It does not retain your email address or an unprotected copy of your license key.

Additional conversion components download from distribution providers when first needed. Download servers receive ordinary connection information, including your IP address and the requested resource, but not your conversion files. Once activated and the necessary engines are installed, conversions work offline without a mandatory online license refresh. The desktop app does not include advertising trackers or conversion-usage analytics.

3. Account and security information

When you sign in, we store your email address, account information, verification records and sessions. Sign-in codes are protected in storage and expire after ten minutes. Sessions last up to seven days. Session and security records may include your IP address, browser information and timestamps. We use these records to authenticate you, protect accounts and limit abuse. Expiration makes a code or session unusable; it does not necessarily mean every related record is immediately erased.

4. Purchases and licenses

Our payment provider processes checkout, payment and license delivery as the merchant of record. It collects the billing and payment information required for your order under its own policies. We receive verified order and license information to fulfill purchases, associate them with your verified account email, provide downloads, enforce the three-computer limit, and handle refunds or disputes. We do not receive full payment-card details.

We keep order, license, activation and purchase-ownership records so we can deliver your purchase, provide downloads, manage device access and assist with payment issues. Your account email is used to match you with your purchases. License keys are protected in storage.

5. Service providers and information sharing

We use service providers for website hosting, secure account and purchase storage, installer downloads, email delivery, payment processing and customer support. They receive the information needed to perform those functions. For example, email services receive your address and message content to deliver sign-in codes or handle support, and the payment provider receives the billing information needed for your order.

Hosting and download services may process ordinary connection and security information, including IP addresses and requested resources. Providers may operate in countries outside your own. We do not sell your personal information. We share information as needed to operate the service or when required by applicable law. External websites and hosted checkout have their own privacy practices; the payment provider's privacy notice is available at checkout.

6. Cookies, local storage and analytics

We use essential session cookies for sign-in and a short-lived checkout-recovery cookie to connect a purchase return with the buying browser. Browser preferences and local processing features may use local storage or temporary browser storage. You can clear these through your browser; doing so can sign you out or remove local results and preferences.

ConvertPeach currently does not use advertising or marketing trackers. Our hosting provider may process standard request and security information while delivering the site. Hosted checkout can use its own essential cookies. If we introduce optional tracking, we will update this policy and provide any choices required by applicable law.

7. Retention and security

We retain account and purchase information to provide access, support perpetual licenses, prevent abuse, and meet applicable legal or dispute-handling obligations. Purchase and license records may need to remain while a license is supported. We protect information in transit and storage, restrict access, and use account-verification and abuse-prevention measures. These measures reduce risk but cannot guarantee complete security.

8. Your choices and requests

You can use free browser tools without creating an account. Signing in and purchasing the desktop app require the information needed to provide those services. Depending on applicable law, you may be able to request access, correction or deletion of personal information, object to or restrict processing, or complain to the relevant authority. Send requests to support@convertpeach.com. We may verify ownership before acting and may retain records needed for valid licenses or legal obligations.

9. Children, support and policy updates

We do not knowingly collect personal information from children. If you believe a child has supplied information, contact support@convertpeach.com. If you send support messages or attachments, we use them to investigate and respond; avoid sending sensitive files unless necessary. Emails sent by ConvertPeach use support@convertpeach.com as the sender; Our payment provider may send separate payment receipts. We update this page and its date when our practices change.